Frequently asked questions
Straight answers about our platform, pricing, and policies—written for US customers.
We provide digital lifestyle education tools—journals, pause timers, guided pathways, and optional in-person workshops at our New York studio. We do not provide medical care, therapy, or clinical treatment.
Essential membership is $19 per month or $180 per year. Prices are listed on our homepage. Taxes may apply based on your state.
New members may request a refund within 14 days if premium features were not substantially used. See our Refund Policy.
We do not sell personal information. See Do Not Sell or Share and our Privacy Policy.
Yes, by appointment at 161 W 75th St #1A, New York, NY 10023. Contact us to schedule.
No. Stories describe personal experiences. Individual results vary.